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TaxiBook technical specifications |
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TaxiBook is the most advanced and user-friendly booking dispatch system on the market
The TaxiBook dispatching system is fully automated and dependable. The dispatch programme selects vehicles according to the search chain rules prescribed for each district. This search chain mechanism is the outcome of more than a decade of development work incorporating the practical experience of professional taxi operators. Efficient search chains reduce the amount of unmetered driving time, and result in better and swifter service with increased vehicle returns per mile driven.
As bookings are placed, the system automatically selects the optimal vehicle according to a multi-layered set of rules. Advance and regular bookings are also submitted to the dispatch programme automatically at the prescribed time.
TaxiBook brings taxi dispatching services into real time
Satellite positioning enables TaxiBook to track the location of all vehicles continuously without manual responses from drivers. This facilitates efficient vehicle use, a high standard of customer service and improved returns per mile driven.
TaxiBook is also ideal for providing many new services as required. As technology progresses TaxiBook will enable new features to be built-in or added in response to continually evolving needs.
Detailed map and route information for drivers
TaxiBook enables drivers to receive complete maps covering the entire country. This means that drivers may track the position of their own vehicles on the map in real time and may check the location of the destination when necessary.
TaxiBook is an investment in driver safety
TaxiBook greatly enhances driver safety. Satellite positioning enables the dispatching centre to track the location of all vehicles continuously. An alarm function in the vehicle immediately alerts both the dispatching centre and all other taxis in the area. The dispatcher is immediately advised of details of the vehicle in distress and its precise location is displayed on a map at the dispatching centre and in other vehicles in the area, thereby enabling them to render immediate assistance.
Use of public networks reduces capital investment costs
TaxiBook enables a taxi dispatching system to be implemented on the latest public cellphone networks. This results in very considerable savings in capital procurement costs. The public network also frees the system from geographical constraints. As the public cellphone network covers the entire country, TaxiBook works everywhere. Continual improvement of the public cellphone network also brings new enhancements to the system all the time. New features can be incorporated in TaxiBook as and when needed, and without additional hardware purchases. Vehicles may also be linked to the dispatching centre through private mobile radio networks where necessary.
Standard terminals respect freedom of choice
TaxiBook enables the taxi firm to select the vehicle hardware from several alternatives available on the market. The TaxiBook standard platform offers a wide variety of hardware options for users. The software runs in Microsoft Windows© or Windows© CE compatible devices and, for example, on Series 60 cellphones. There is no need for the taxi firm to commit itself to a single hardware supplier, and instead it may procure equipment from sources of its own choosing as and when required. This freedom of choice also applies to in-vehicle hardware. Vehicles may be fitted with fixed or portable terminals. TaxiBook Vehicle software provides intelligence and communications components for in-vehicle devices.
Restart alarms allow drivers freedom of movement
TaxiBook frees drivers from the need to remain in their vehicles awaiting orders. The driver merely notifies the system on leaving the vehicle, and the vehicle then alerts the driver's cellphone of any incoming requests for rides. On observing such an alert, the driver may return to the vehicle to accept the incoming request.
Technical features in brief:
Automatic dispatching
Satellite locating (GPS)
Digital maps
Regular bookings
Advance bookings
Control of vehicle hardware
Multi-layered search chains
Dispatch conditions, e.g. urgent and shared transport
Spoken and data-based dispatching
Fixed stations
Ride control
Reports and invoicing data
Emergency messaging
Use of public networks
Wireless software updates to in-vehicle devices
Optional features:
Automatic booking
Connection to the MobiRouter journey combination system
Security camera functionality
Diversion of order calls directly to the vehicle
GSM location of order calls
Parallel vehicle terminal for cellphones
Payment by credit or charge card
Invoicing software
Cabin terminals
Internet booking
Airport feeder systems
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